Support · Parts

Parts support is part of the product.

Clear product identification, regional coordination and accurate configuration matching help keep professional equipment productive after installation.

Ownership support

Start with the exact equipment configuration.

Replacement components can vary by generation, market, software and installed options. A complete first request reduces avoidable delay.

  1. 01

    Identify

    Record the product model, serial number, software version and installed configuration.

  2. 02

    Confirm

    Match components by product generation, market and exact equipment configuration.

  3. 03

    Support

    Coordinate the request through TreadPlus Global or the appropriate regional partner.

Parts categories

Public guidance before final identification.

Final part numbers and compatibility must be confirmed through TreadPlus support or the appropriate regional partner.

Alignment systems

Targets, clamps, cameras, cables, computer-related components, calibration accessories and lift communication hardware by configuration.

Tire inspection

Measurement modules, control-box components, cleaning-system items, display or plate-recognition accessories and installation frames where applicable.

Wheel-service machines

Balancer cones, adapters, measuring arms, tire-changer assist components and selected wear items by model.

Prepare a request

Include evidence with the product details.

Send the model, serial number, photographs, a short fault description, software screen where applicable and installation context.

Contact parts support